Privacy Policy

1. Introduction

Welcome to OnlineProgram.Africa ("we," "our," or "us"). This Privacy Policy explains how our mobile application ("App") collects, uses, and protects your information when you use our drag-and-drop content management system for creating online event programs.

By using the App, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide

• Account Information: Email address and optional profile information when you create an account
• Content Data: Event programs, text, images, and other content you create using our drag-and-drop editor
• Design Preferences: Templates, themes, and customization settings you choose

2.2 Automatically Collected Information

• Device Information: Device model, operating system version, unique device identifiers
• Usage Data: App features used, time spent in the app, and interaction patterns
• Crash Reports: Technical data to help us diagnose and fix issues

2.3 Information We Do NOT Collect

• Location data
• Contact lists or phonebook data
• SMS or call logs
• Social media account credentials
• Financial or payment information

3. How We Use Your Information

We use the collected information for the following purposes:

• Provide Services: Enable you to create, edit, and manage event programs
• Account Management: Maintain your account and authenticate your login
• Improve the App: Analyze usage patterns to enhance features and user experience
• Technical Support: Respond to your inquiries and provide customer support
• Security: Detect, prevent, and address technical issues and fraudulent activity

4. Local Storage and Data Sync

4.1 Device-Only Storage

All your created content, designs, and preferences are stored locally on your device only. We do not automatically sync or upload your content to cloud servers.

4.2 Login Behavior

4.3 Data Portability

You can manually export your content from the app and import it on another device if needed. This gives you full control over where your data resides.

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following limited circumstances:

5.1 With Your Consent

When you explicitly choose to share or publish your event programs, we will facilitate that sharing according to your preferences.

5.2 Service Providers

We may employ third-party companies to facilitate our service, including:

• Cloud hosting providers for app infrastructure
• Analytics services to understand app usage
• Crash reporting tools to improve stability

These third parties have access only to limited information necessary to perform tasks on our behalf and are obligated not to disclose or use it for other purposes.

5.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

6. Data Security

We implement appropriate technical and organizational security measures to protect your information:

• Encryption: Data transmission is encrypted using industry-standard protocols (HTTPS/TLS)
• Local Storage: Your content is stored securely on your device using the device's built-in security features
• Authentication: Account access is protected by secure login credentials
• Regular Updates: We regularly update our security measures to address new threats

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

7. Data Retention

Your data is retained as follows:

• Local Content: Stored on your device until you delete it or uninstall the app
• Account Information: Retained while your account is active
• Usage Data: Aggregated analytics data may be retained indefinitely

8. Your Rights and Choices

You have the following rights regarding your personal information:

8.1 Access and Update

You can access and update your account information at any time through the app settings.

8.2 Data Deletion

• Delete individual event programs directly in the app
• Delete your account by contacting us at the email below
• Uninstall the app to remove all locally stored data from your device

8.3 Export Your Data

You can export your created content at any time using the app's export feature.

8.4 Opt-Out of Analytics

You can opt out of analytics tracking in the app settings if you prefer not to share usage data.

9. Children's Privacy

Our App is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information from our systems.

10. Third-Party Services

Our App may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any information to them.

11. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using the App, you consent to such transfers.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new Privacy Policy on this page
• Updating the "Last Updated" date at the top
• Sending an in-app notification for material changes

You are advised to review this Privacy Policy periodically for any changes. Changes are effective when posted on this page.

13. California Privacy Rights (CCPA)

If you are a California resident, you have specific rights regarding your personal information:

• Right to Know: Request disclosure of personal information we collect
• Right to Delete: Request deletion of your personal information
• Right to Opt-Out: Opt-out of the sale of personal information (Note: We do not sell your personal information)
• Right to Non-Discrimination: Not receive discriminatory treatment for exercising your rights

To exercise these rights, please contact us using the information below.

14. GDPR Compliance (European Users)

If you are located in the European Economic Area (EEA), you have certain data protection rights:

• Access, update, or request deletion of your personal information
• Object to processing of your personal information
• Request restriction of processing your personal information
• Data portability
• Withdraw consent at any time